LAURA C. NETTLES
Ms. Nettles is a partner with
the Birmingham law firm of Lloyd, Gray & Whitehead, PC., where
she practices in the areas of debtors/collection law, employment
law, ERISA, insurance coverage disputes, professional liability
and class actions. She received a B.F.A. degree and an M.F.A.
degree from the University of Alabama and her J.D. degree from
Fordham University Law School in New York City. Ms. Nettles has
defended financial institutions and debt collection entities
FDCPA and FCRA for twelve years.
I. Identifying Your Client as a
"Debt Collector"
Once litigation has been initiated against your
client the first thing you must do is to verify that your client's activities with respect to the allegations contained in the
complaint constitute "debt collection" as
defined under '803(6)
of the FDCPA. That Section states that
A any person who uses
any instrumentality of interstate commerce or the mails in any
business the principal purpose of which is the collection of the
debts, or who regularly collects or attempts to collect "debts
owed or due to be owed or asserted to be owed or due another.@
is a debt collector. The Act also includes creditors who use a
different title or name for their collection practices. The Act
excludes (1) employees of the creditor while in the name of the
creditor are collecting or attempting to collect debts of that
creditor; (2) any person while serving or attempting to serve
legal process in connection with judicial enforcement of any
debt; and (3) non-profit organizations who perform credit
counseling.
It is important initially to determine the
relationship of your client to the creditor and whether, in
fact. the named party is an employee of the creditor as opposed
to a separate and independent entity.
Additionally, various non-profit organizations.
such as organizations created for the purpose of collecting
non-dischargeable student loan debts may not be subject to
provisions of the FDCPA. See Pelfrey v. Educational Credit
Management Corporation. 71 F. Supp. 2d. 1161 (N.D. Alabama 1999)
(aff~d, 208 F.3d 945 (11th Cir. 2000). Loan servicing companies
which do not participate in loan collections may be excluded
from the FDCPA.
II. Identify the Relationship Between the
Creditor and Your Debt Collector Client and Verify Exactly What
Actions Were Taken on Behalf of the Creditor by Your Client
Often independent debt collectors will enter
into a contract with a creditor client in which they agree to
provide debt collection services. One contractual term which is
extremely important in defense of allegations of violations of
the FDCPA is an indemnity agreement between the creditor and the
debt collector. Generally, some type of reciprocal agreement
exists whereby the creditor will indemnify the debt collector
for any violation of the FDCPA which is caused or occasioned by
misinformation or the negligence of the creditor in providing
information to the debt collector. More commonly, however, the
debt collector will assume for purposes of indemnity any
liability for actions or inactions taken by the debt collector
on behalf of the creditor in the collection of debt. From a
practical standpoint, the allegations which we are repeatedly
seeing in these cases involve allegations of fraud,
misrepresentation and negligence against the creditor, as well
as some type of violation of the Fair Debt Collection Practices
Act on the part of the debt collector along with allegations of
invasion of privacy, outrage, harassment, and negligent training
and supervision.
III. Does the Complaint Set Out Allegations
Which Involve a "Debt" Under the FDCPA?
The Eleventh Circuit Court of Appeals in
Hawthorn v. Mac Adjustment, 140 F.3d 1367 (11th Cir. 1998)
discussed the plain terms of the FDCPA concerning obligations
which are considered to be "debts" subject to the FDCPA. In
Hawthorn, the plaintiff was involved in an accident
allegedly resulting from negligence. Liberty Mutual Insurance
Company insured the other party to the accident who was damaged
in the amount of $2,020.18. Liberty Mutual then sought to
enforce its subrogation rights as to the amount paid to its
insured through Mac Adjustment. Mac Adjustment wrote a letter to
the plaintiff requesting payment. The plaintiff's lawsuit
alleged that Mac Adjustments' letter was sent to her in
violation of the FDCPA. Mac Adjustment moved for judgment on the
pleadings, contending that the obligation was not a "debt" under
the FDCPA because it did not "arise out of a consumer
transaction which the plaintiff was offered or extended the
right to acquire money, property, insurance or services which
are `primarily for household purposes' and to defer payment."
The Eleventh Circuit held that district court was correct in
dismissing the plaintiff's complaint because the obligation at
issue in the case did not constitute a debt on the plain
language of the FDCPA. This case also is a good review of
various other types of obligations which are not considered
debts under the FDCA.
Unfortunately, plaintiffs do not always allege
violations of the FDCPA, opting instead to make sweeping claims
sounding in tort such as intentional infliction of emotional
distress, or outrage, harassment and/or invasion of privacy.